Rayon Solar Solutions (“we,” “our,” or “us”) is committed to safeguarding the privacy of individuals who interact with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following personal information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Postal address
- Company or organization name
- Any other information you voluntarily provide through forms or correspondence.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To process and fulfill your requests for products or services
- To send you updates, newsletters, and promotional materials (you may opt out at any time)
- To improve our website, products, and services
- To conduct market research and analysis
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Legal Requirements: When required by law or in response to valid legal processes, such as a subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device that help us understand user behavior and improve our services. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
8. Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your personal information
- Object to or restrict the processing of your personal information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.
This Privacy Policy is designed to provide transparency into our privacy practices and to inform you of your rights regarding your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.